Need help? Our member support team is at your service for issues from forgotten passwords (did you notice that there is a link on the login page that you can click and have your password emailed to you?) to getting the right forms to sign up for background checks. And for your deeper ministry issues, we have equipping ministry experts on staff to coach you through the challenges of the ministry of leading and equipping volunteers—at no charge!

Your first line of support is Kelly Sanchez, our Customer Support Representative, and her "helper." And if your need goes deeper into ministry, she can direct you to one of our volunteer leadership experts for additional help!

Call us to discuss a challenge, share a joy, or work out your frustration! They will be there to listen to your concerns.

Support is available Monday through Friday, 8:00 am to 5:00 pm MT.

Live Online Support
is in test mode!
Chat will be available
8am to 5pm M-F
Mountain Standard Time